Soft-ex have been selected to deliver an innovative Digital Billing experience to Wholesale & Retail clients.

The interactive Bill solution will manage B2B billing at scale with this agile solution designed to cut call center costs and deliver simplified customer experiences. Available as a cloud-based bill presentment and analytics solution, the portal is designed to guide customers through their monthly billing process with charge explanations, self-service payment, and dynamic reporting and insights.

Available in real-time, Interactive Bill puts customers in control of their billing experience, consolidating reporting for all services into one unified interface, making it easier than ever for customers to understand and analyze their billing data. Interactive Bill displays key changes to the bill, month over month, identifying trends and pointing out key KPIs.

Benefits already being experienced by this large US Telco include a transparent digital experience to enhancing enterprise customer engagement; competitive differentiator for new business acquisition; and an intuitive portal reducing inbound care calls significantly.

For more information, please contact IBsales@soft-ex.net

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Soft-ex, a Microsoft Gold Partner and Ingram Micro Cloud Marketplace Partner are delighted to announce that we will be sponsoring the Ingram Micro Global Cloud & Innovation Summit in Las Vegas May 15-17 2023.

Surrounded by industry thought leaders, innovators and problem solvers from 60+ countries the summit presents the latest cloud solutions in cybersecurity, IaaS and other technologies to help grow and scale cloud business. It also presents the opportunity to expand channel revenue dramatically by tapping into the Ingram Micro global cloud ecosystem.

Soft-ex will be showcasing our latest release of our innovative Unified Analytics solution, which helps drive Microsoft Teams adoption and usage. Be sure to drop by our booth to learn more.  

For more information visit https://www.ingrammicro.com/globalcloudinnovationsummit/ or email us at sales@soft-ex.net

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WidePoint Corporation (NYSE American: WYY),the innovative technology Managed Solution Provider (MSP) specializing in Identity & Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Analytics & Billing as a Service (ABaaS), and IT as a Service (ITaaS), announced today that its subsidiary Soft-ex Communications has been formally launched in the Ingram Micro Cloud Marketplace for its innovative Voice Analytics solution which helps drive Microsoft Teams usage and adoption.

The Ingram Micro Cloud Marketplace is the world's largest one-stop shop for cloud-based solutions, enabling businesses to easily purchase, provision, manage, and invoice leading cloud applications via a central ecommerce platform. The addition of Soft-ex, a Microsoft Gold Partner, allows partner organizations to purchase their Voice Analytics solution through the channel of their choice. The Marketplace platform automates purchasing and provisioning processes, providing buyers with seamless setup and management of the Soft-exsolution. Accelerated global adoption of Microsoft Teams has been one of the most exciting business developments in recent years and the Soft-ex solution delivers advanced UC Voice Analytics to assist enterprises to optimize adoption, performance, infrastructure and costs while also delivering an enhanced customer experience.

Abby Hanson, U.S. Microsoft Modern Workplace Sales Practice Leader at Ingram Micro, commented: "In this new and dynamic hybrid working environment, Soft-ex's Voice Analytics helps drive the adoption and usage of Microsoft Teams and highly compliments our Modern Workplace sales proposition. For MSPs (Managed Service Providers) it delivers incremental high margin revenues and stickiness to enterprise clients for retention at contract renewal. For the enterprise, it delivers centralized visibility and advanced self-serve analytics for Teams Voice & Collaboration. We at Ingram Micro are excited to be partnering with Soft-ex."

Ian Sparling, CEO at Soft-ex stated: "Ingram Micro is leading the way in how cloud solutions are now purchased and we are delighted to be named an Ingram Micro Cloud Marketplace partner. Our SaaS solution has been identified by Ingram Micro as satisfying a requirement to optimize the Teams Voice experience and we are well positioned to help create a differentiator for Ingram's MSPs. Soft-ex remains focused on delivering compelling solutions and enhanced digital experiences for our joint clients. We look forward to deepening our relationship with the Ingram Micro sales teams and their MSP channel partners."

Jin Kang, CEO of WidePoint noted: "Soft-ex continues to expand the availability of its solutions. The Ingram Micro Cloud Marketplace will provide broad exposure for Soft-ex and help drive new client adoption. WidePoint is excited by this partnership and how it deepens our relationship with such important companies as Ingram Micro and Microsoft."

About WidePoint
WidePoint Corporation (NYSE:WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading supplier of SaaS based Analytics& Billing as a Service (ABaaS) that provide unique online data intelligence for Digital Service Providers and their Enterprise & Consumer customers for fixed, mobile and PABX communications. Headquartered in Ireland, we are a Microsoft Gold partner and proud to serve our clients and partners across the globe. For more information, visit soft-ex.net.

About Ingram Micro

Ingram Micro helps businesses realize the promise of technology. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships set Ingram Micro apart and ahead. Discover how Ingram Micro can help you realize the promise of technology. More at www.ingrammicro.com.

WidePoint Investor Relations:

Gateway Group, Inc.
Matt Glover or John Yi
949-574-3860
WYY@gatewayir.com

SOURCE: WidePoint Corporation

You can view this article online using the following link: https://www.accesswire.com/730482/WidePoints-Subsidiary-Soft-ex-Launched-as-Ingram-Micro-Cloud-Marketplace-Global-Partner-for-Innovative-UC-Voice-Analytics-Solution

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Telcos worldwide are looking more and more to billing communications as a way to increase customer engagement, according to a recent article in UC Today.

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A little over a month ago, Analytics & Billing as a Service (ABaaS) provider Soft-ex launched its new Three Analyst platform together with major UK Telco Three UK. The digital billing communications and analytics platform is Soft-ex’s most recent ABaaS offering, and a significant component of Three UK’s new business costumers portfolio, Three Business Adapt.

The new platform is designed to provide Three’s business customers with a host of useful features, such as tracking mobile usage and spend, giving valuable bill insights through a self-serve portal, and generating and sending out reports straight to clients.  

But other than just being a useful addition to Three’s business suite, the recent collaboration between the two companies represents a trend: As the market is constantly shifting, telcos need new ways to cater to their customers’ evolving needs and engage them online, making the bill a powerful tool.  

“In an ever-changing business landscape, enterprises need solutions that adapt to the way we now all work,” said Jin Kang, Chief Executive Officer of WidePoint Corporation, Soft-ex’s parent company. According to Kang, the acceleration of digitalisation has cause Digital Service Providers to focus more of their attention on effective customer engagement, which also means improving billing communications and self-serve portals for their customers. “Soft-ex, together with Three UK, provides a best-in-class customer engagement platform for their business clients, and enhances Widepoint’s positioning with enterprise clients,” he said.

The new platform should definitely be a significant USP for Three, which was also reflected in a recent statement by Snehal Bhudia, Director of Business Propositions and Go to Market at Three UK. “The Three Analyst portal, with its innovative, integrated analytics dashboard, is a core value-add service of Three Business Adapt,” he said. “This partnership between Three and Soft-ex delivers a competitive differentiator, allowing businesses to control usage and spending with a simple and digital customer experience.”

Soft-ex CEO, Ian Sparling, added: “Our solution will optimise Three UK’s customer online engagement, while also delivering internal efficiencies. We look forward to growing this relationship and will continue to introduce a range of new initiatives to ensure that Three Analyst remains the market’s leading solution.”

This move by Soft-ex and Three UK represents a larger, global need among business clients for getting something extra from telco providers, mostly in the form of increased transparency and in-depth insights, allowing business optimization and in turn increasing loyalty to telcos.

For more information on this and other Soft-ex solutions, visit the Soft-ex website.

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WidePoint Corporation (NYSE American:WYY), the innovative technology Managed Solution Provider (MSP) specializing in Identity and Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Analytics & Billing as a Service (ABaaS), and IT as a Service (ITaaS), announced today that its subsidiary Soft-ex Communications has launched its Three Analyst platform with Three UK.

Soft-ex is now delivering its latest digital billing communications and analytics platform, Three Analyst, as an integral offering in the new Three Business Adapt portfolio, to Three UK's business customers. The platform is designed to provide Three's customers with the ability to track mobile usage and spend. It also gives bill insights to take control of communications spend via a self-serve portal and offers the option to have reports delivered straight to the clients' inbox.

"We are delighted to be working with Three UK as they recently chose our very latest design-led digital bill presentment and analytics solution," said Ian Sparling, Chief Executive Officer at Soft-ex. "Our solution will optimise customer online engagement while also delivering internal efficiencies. We look forward to growing this relationship and will continue to introduce a range of new initiatives to ensure that Three Analyst remains the market's leading solution."

Commenting for Three UK, Snehal Bhudia, Director of Business Propositions and Go To Market said, "Three Business Adapt provides businesses with an adaptable, scalable solution that's simple to use and gives much-needed cost certainty. A core value-add service of Three Business Adapt is the Three Analyst portal with its innovative, integrated analytics dashboard. This partnership between Three and Soft-ex delivers a competitive differentiator, allowing businesses to control usage and spending with a simple and digital customer experience.

Jin Kang, WidePoint's CEO, stated, "In an ever-changing business landscape, enterprises need solutions that adapt to the way we now work. With the acceleration of digitalisation, DSPs (Digital Service Providers) are now intently focused on more effective customer engagement, and that includes enhancing billing communications and self-serve portals. Soft-ex, together with Three UK, provides a best-in-class customer engagement platform for their business clients, and enhances WidePoint's positioning with enterprise clients."

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About Three UK

Three UK launched in 2003 as the UK's first 3G only network, laying its foundations as the network that was born to be different. Today Three is a connectivity company that connects people to people, people to things and things to things and has 9.6 million customers. The Three network today covers 99% of the UK population and carries 28% of the UK's mobile data traffic. Three launched 5G in August 2019, is the largest holder of spectrum in the UK and has been recognised by Ookla as having the UK's fastest 5G network. Three is the only operator able to meet the International Telecoms Union (ITU) 2020 standard of 100MHz of contiguous spectrum for full 5G services. Three is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries. Three UK employs more than 4,800 people across offices in Reading and Glasgow and 311 retail stores.

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About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading supplier of SaaS-based Analytics & Billing as a Service (ABaaS) that provide unique online data intelligence for Digital Service Providers and their Business & Consumer customers for fixed, mobile and PABX communications. Headquartered in Ireland, Soft-ex is proud to serve our clients and partners across the globe. For more information, visit soft-ex.net.

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About WidePoint

WidePoint Corporation (NYSE American:WYY) is a leading technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Analytics & Billing as a Service (ABaaS). For more information, visit widepoint.com.

WidePoint Investor Relations:

Gateway Group, Inc.
Matt Glover or John Yi
949-574-3860
WYY@gatewayir.com

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WidePoint Corporation (NYSE American:WYY), the innovative technology Managed Solution Provider (MSP) specializing in Identity and Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Digital Billing & Analytics, and IT as a Service (ITaaS), announced today that it was awarded more than $53.2 million in contracts during the second quarter of 2022.

Jin Kang, WidePoint's CEO, stated: "In the second quarter of 2022, WidePoint saw more than 50 contractual actions including new awards, renewals, contract extensions and exercised option periods for our Identity and Access Management (IAM), Telecom Expense Management (TEM) and Managed Mobility Services (MMS), and IT as a Service (ITaaS) solutions. The quarter also reinforced the synergies across our divisions with cross-selling awards. Our focus on the commercial sector, with ITA taking the lead, is also producing contract wins and an expanding pipeline."

Highlights include:

• 33 actions under the DHS CWMS 2.0 IDIQ contract including, among others:
• U.S. Department of Homeland Security Headquarters
• The U.S. Coast Guard (only includes funding for 2022)
• Transportation Security Administration
• U.S. Immigration and Customs Enforcement
• U.S. Customs and Border Protection
• U.S. Courts
• ITaaS contract award for three years with a U.S. Financial Institution
• ITaaS contract award for three years with an American professional organization dedicated to higher education

Jason Holloway, WidePoint's Chief Sales and Marketing Officer, added: "WidePoint is excited by how DHS components are utilizing the CWMS 2.0 IDIQ contract. These organizations are providing new opportunities for our technology solutions. Q2 was also marked by increased interest in our IAM credentialing solutions. New pilot programs initiated in Q2 are underway; we are seeing that work come to fruition here in the third quarter."

About WidePoint

WidePoint Corporation (NYSE American:WYY) is a leading technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. For more information, visit widepoint.com.

Investor Relations:
Gateway Investor Relations
Matt Glover or John Yi
949-574-3860, WYY@gatewayir.com

SOURCE: WidePoint Corporation

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