Check out the latest interview with Ian Lindsay, SVP Sales at Soft-ex with UC Today on "Bill visibility and drilldown analytics that increase customer retention, reduce costs and help deal with multi-platform environments".

COVID has driven a massive change in the market, taking place in a very short period of time. Both UC providers and enterprises using UC solutions are still trying to adjust to this transformation, and one of the things requiring renewed attention is the bill.

“The bill has never changed so quickly and so much in its entire life,” notes Ian Lindsay, SVP Sales at Soft-ex.

This change triggers a profound need for intelligent billing tools, which allow a better understanding of what companies are actually paying for. Or in one word: visibility.

The Soft-ex solution is all about that visibility – providing interactive billing and analytics to UC providers and carriers, which in turn use it to present the bill to their customers.

You can read the full article here

WidePoint Corporation (NYSE American: WYY), a leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Digital Billing & Analytics solutions, announced today that its subsidiary Soft-ex Communications has signed a new contract with Three Ireland (Hutchison) Limited.

Under the agreement, Soft-ex will deliver its latest digital billing platform, Three Analyst, to Three Ireland’s enterprise customers. The platform is designed to provide Three’s customers with complete insight into, and the ability to effectively manage, their unified telecom costs.

“Three Ireland (Hutchison) Limited is a longstanding customer of Soft-ex, and under this new contract, we will be providing them with the very latest design-led digital billing and analytics solution,” said Ian Sparling, chief executive officer at Soft-ex. “Our UX portal will optimize customer online engagement while also delivering internal efficiencies. We look forward to continuing to expand this successful relationship and will continue to introduce a range of new initiatives to ensure that Three Analyst remains the market’s leading solution.”

Commenting for Three Ireland (Hutchison) Limited, Ciara O’Reilly, the head of product, propositions & operations, said, “At Three, one of our key priorities is to deliver innovation and the best customer journey experience. We view Soft-ex’s solution as a core value-added service, a competitive differentiator, and a key component of our digital engagement program. It offers a dynamic user interface for interactive billing and self-serve analytics and delivers an enhanced user experience that meets the changing needs of our business clients.”

Jin Kang, chief executive officer of WidePoint Corporation, stated, “The current global situation has sped up digitalization efforts, increasing the demand for our solutions from commercial enterprises. DSPs (Digital Service Providers) are now intently focused on more effective customer collaboration, and that includes enhancing the billing process. As Soft-ex expands its relationship with Three Ireland (Hutchison) Limited, it increases tangible ROI for them, provides a best-in-class customer engagement platform for their business clients, and enhances WidePoint’s positioning with enterprise clients.”

About Three

Three is one of Ireland’s leading mobile operators with 35% market share and almost 2.4 million customers (as of August 2020). Three’s network is built for data with 99% 4Gcoverage and carries over 68% of all mobile data on its network, more than all other operators combined. Three has recently launched its 5G network which is available to customers in every county.

Three is 100%owned by renowned multinational technology innovator CK Hutchison Holdings (CK Hutchison). Its diverse businesses employ approximately 300,000 people in over 50 countries worldwide.CK Hutchison has five core businesses - ports and related services, retail, infrastructure, energy, and telecommunications.

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About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading supplier of SAAS based Digital Billing and Analytics solutions that provide unique online data intelligence for DSPs and their Enterprise & Consumer customers for fixed, mobile and PABX communications. Headquartered in Ireland, we have customers and partners in over 70 countries globally. For more information, visit www.soft-ex.net.

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

Investor Relations:
Gateway Investor Relations
Matt Glover or Charlie Schumacher
949-574-3860
WYY@gatewayir.com

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Soft-ex Will Enable Zetacom to Deliver Consolidated Self-Serve Analytics Across All Platforms

WidePoint Corporation (NYSE American: WYY),the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Digital Billing & Analytics solutions, announced today that its subsidiary Soft-ex Communications has signed a multi-year contract with Zetacom. Under the contract, Soft-ex will provide Zetacom with its innovative Unified Comms Analytics solution, allowing Zetacom to deliver integrated reporting to its clients.

Zetacom selected Soft-ex for its extensive expertise and design-led UX portal. Zetacom will now be able to provide its customers with a centralized, transparent experience that allows them to digitally view all costs and relevant metrics associated with platforms and services consumed. In addition, Zetacom also plans to provide the Soft-ex UC Billing module to its clients.

Dick Dompeling, CEO of Zetacom stated, “There has been a huge increase in homeworking during the pandemic, and with that, a significant increase in Microsoft TEAMS & Mitel MiCollab adoption rates. In the course of this accelerated roll-out of UC platforms, the need to carry out automated analytics and reporting to ensure optimization of the new infrastructure and performance has become of critical importance. We are delighted to continue our successful partnership with Soft-ex in this growing UC collaboration market to address the dynamic business needs of our customers.”

Ian Sparling, CEO of Soft-ex, commented, “In the new norm of how we all collaborate and communicate remotely, Soft-ex is at the forefront in delivering advanced UC analytics solutions to ensure infrastructure optimization, employee efficiencies, customer retention and compliance. We are seeing accelerated investment in digitalization efforts to deliver more effective communication and collaboration. Zetacom is a valued partner. We very much look forward to building a strong and lasting relationship with them as we support their business requirements in this very dynamic and exciting unified comms environment.”

Jin Kang, WidePoint’s chief executive officer, added, “While major federal agencies like the U.S. Department of Homeland Security remain our core customer base, our solutions are equally relevant for large commercial enterprises, and we’ve been making a concerted effort to ensure more private organizations are aware of the value we can provide. As Soft-ex’s multi-year contract with Zetacom demonstrates, those efforts are bearing fruit. We look forward to building on the momentum of this contract and expanding the impact and reach of our TM2 solutions as Soft-ex continues to demonstrate its innovative vision for supporting digital service providers around the world.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

About Zetacom

Zetacom is a systems integrator for the corporate market and market leader in healthcare specific communication systems in the Netherlands. Zetacom provides communication solutions to healthcare institutions, (semi-)government bodies, corporates and SMEs. Zetacom specializes in business telephony, care alarm systems, voice over WLAN, location determination systems, mobile telephony, and Unified Communications. To date approximately 25% of hospitals and care institutions in the Netherlands have chosen for Zetacom’s solutions and services.

About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading global supplier of Digital Billing Communications solutions. Soft-ex assists Digital Service Providers to deliver cross platform interactive billing and performance analytics, which lead to enhanced customer experience and reduced billing and care costs. Headquartered in Ireland, Soft-ex has customers and partners in over 70 countries. For more information, visit www.soft-ex.net

Investor Relations:

Gateway Investor Relations

Matt Glover or Charlie Schumacher

949-574-3860

WYY@gatewayir.com

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With most businesses having switched almost entirely to working remotely (or a hybrid thereof), going back to a physical office seems like a far-off reality. There is one rather significant angle of this new normal that is often overlooked: the one of billing communications. More precisely: how the multi-platform work environment forces a new approach to billing.

Check out the interview with Ian Lindsay, SVP Sales Soft-ex with UC Today.

https://www.uctoday.com/unified-communications/interactive-billing-analytics-across-multiple-uc-platforms-in-the-new-norm/

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WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Digital Billing & Analytics solutions, announced today that its subsidiary Soft-ex Communications has signed a contract with CANCOM C&C to provide their innovative Unified Billing and Analytics solution to deliver an enhanced interactive digital billing communications experience for CANCOM’s C&C customers.

CANCOM C&C selected Soft-ex for its extensive billing expertise and innovative, customer facing, digital presentation solutions. CANCOM C&C will now be able to provide “single pane of glass” transparency for customers so they can experience a digital view of all costs and relevant metrics associated with platforms and services consumed.

Martin Chapman, CTO of CANCOM C&C stated, “The new norm of how we work and communicate has put significant focus for unified comms providers like CANCOM C&C to deliver more effective billing communications and self-serve bill analytics, in order to ensure customer retention and compliance, not to mention a better digital experience. The requirement now to tariff, generate and present unified bills from multiple platforms, has become even more critical.” Chapman added, “We selected Soft-ex as they are proven in the marketplace for delivering value-add solutions that enhance online customer engagement, personalize the billing experience and will ultimately optimize our billing communications.”  

Ian Sparling, CEO of Soft-ex, commented, “A recent study by industry analysts, Omnisperience found that COVID-19 has in fact, speeded up digitalization efforts. 84% of those surveyed revealed they intend to invest in more effective communication of charges. CANCOM C&C is a leader in their field and with our solution they will be at the forefront of offering a scalable digital billing experience to their clients. We very much look forward to building a strong and lasting relationship with CANCOM C&C as we support their business requirements in this very dynamic and exciting unified comms environment.”

Jin Kang, WidePoint’s chief executive officer, added, “WidePoint congratulates Soft-ex on winning this three-year contract for Unified Billing and Analytics from CANCOM C&C. Soft-ex continues to demonstrate its innovative vision for supporting Digital Service Providers around the world as it expands the impact and reach of WidePoint’s TM2solutions.”  

 About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

About CANCOM Group

CANCOM group has grown to become a EUR 1.4 billion business in over 60+ locations in Europe and the US. CANCOM supports corporate and public sector organisations with world-class IT products, solutions and services that are award-winning. CANCOM C&C is part of the CANCOM Group. As a Digital Transformation Partner, CANCOM accompanies organisations into the digital future. The CANCOM Group’s range of IT solutions include consulting, implementation, services, and the management of IT systems.

About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading global supplier of Digital Billing Communications solutions. Soft-ex assists Digital Service Providers to deliver interactive digital bill presentment and analytics, which leads to enhanced customer experience and reduced billing and customer care costs. Headquartered in Ireland, Soft-ex has customers and partners in over 70 countries. For more information, visit www.soft-ex.net.

InvestorRelations:

Gateway Investor Relations

Matt Glover or Charlie Schumacher

949-574-3860

WYY@gatewayir.com

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WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Digital Billing & Analytics solutions, announced today that the U.S. Department of Homeland Security (DHS) has awarded the Cellular Wireless Managed Services (CWMS) 2.0 Contract to WidePoint. Valued at up to $500 million, this new Indefinite Delivery, Indefinite Quantity (IDIQ) contract, which was executed on November 25, 2020, has a one-year base period with four 12-month option periods extending through November 24, 2025.

“WidePoint is honored to win the new DHS CWMS 2.0 contract and looks forward to continuing to deliver our comprehensive, commercial CWMS solution to DHS and its Components,” said Jin Kang, WidePoint’s chief executive officer. He continued, “The mobile landscape has evolved significantly since the first CWMS contract was awarded to WidePoint in 2013. The new DHS CWMS 2.0 contract continues DHS’s visionary leadership for maximizing mobile equipment and services and understanding the scope of services that will be required by DHS and its Components in the coming years.”

Todd Dzyak, president of WidePoint Integrated Solutions Corp., and the executive leading the DHS CWMS program, stated, “WidePoint is excited to team with the wireless carriers and our other innovative strategic partners to ensure that the vital missions of DHS and its Components are supported. WidePoint looks forward to building on the foundation of our success to ensure that DHS is always able to access the best services for reducing costs, achieving operational efficiencies and enhancing security.”

Kang added, “WidePoint thanks our team for their dedication and expertise. We also thank the DHS team members across all of the Components for their collaborative efforts and commitment to excellence. This program is a backbone of the mobile infrastructure essential for protecting our nation.”

About WidePoint
WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

Investor Relations:
Gateway Investor Relations, Matt Glover or Charlie Schumacher
949-574-3860, WYY@gatewayir.com

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